Jellivo believes gaming should be a source of entertainment, not a reliable way to make money. Our responsible gaming policy is here to help you maintain a healthy, balanced gaming experience.
At Jellivo, we follow six core principles to ensure every user maintains healthy gaming habits.
Gaming is for entertainment only. At Jellivo, we always remind you — it is not a way to earn income.
Decide for yourself how long you play and how much you spend. Our tools help you set those limits and stick to them.
If you feel you need a break, you can temporarily or permanently close your account using Jellivo's self-exclusion feature.
Set a loss limit so your session ends automatically once you have lost a set amount.
Strict age verification and parental control tools are always active on our platform to protect minors.
For any issue, Jellivo's Bangla-speaking support team is available 24 hours a day, 7 days a week.
At Jellivo Responsible Gaming This means enjoying gaming as entertainment — never treating it as a solution to financial problems or a primary source of income. Sports Betting, slots, or any form of online gaming can be fun when played within sensible limits.
We know that many young players in Bangladesh come to online gaming platforms for entertainment. But over time, some begin spending too much time and money. To prevent this, Jellivo's Responsible Gaming Program has been established.
The key principles of responsible gaming are: spending within your means, not chasing losses, maintaining regular time with family and friends, and taking a break when you need one. At Jellivo, Responsible Gaming By using these features, you can keep your own gaming experience healthy and in check.
Gaming addiction develops gradually. It can be hard to notice when entertainment has crossed the line into addiction. At Jellivo, Responsible Gaming It is important to stay aware of the following signs:
At Jellivo Responsible Gaming There are several effective tools available that you can use directly from your account settings. These tools help keep your gaming habits healthy and in check.
Set your own maximum deposit limit — daily, weekly, or monthly.
Active ToolsPlay will automatically stop once you have lost a set amount.
Active ToolsSet a maximum session length and receive an alert when your time is up.
Active ToolsTake a mandatory break of 24 hours to 6 weeks.
Active ToolsOption to close your account from 6 months up to permanently.
Active ToolsPop-up notifications will show your playtime and spending at regular intervals.
Active ToolsAt Jellivo Responsible Gaming The most effective approach is to set your limits before you start. Decide upfront — how much you are willing to spend and how long you will play.
Cap your daily deposits or bets at a set amount.
Build a habit of playing no more than 2 hours at a stretch.
Stop automatically once your weekly losses reach a set limit.
Take at least a 10-minute break every 30 minutes.
Once you set a limit, sticking to it is what matters. Avoid the "just one more time" mindset after a loss. Jellivo's tools will automatically enforce these limits for you.
At Jellivo Self-Exclusion Self-Exclusion is an important responsible gaming tool. If you feel that gaming is having a negative impact on your life, you can temporarily or permanently close your account at any time.
While self-exclusion is active, Jellivo will not send you any marketing messages or promotional offers. If you have a remaining balance, you can still withdraw it.
At Jellivo Only individuals aged 18 or older may register an account and play. We enforce strict measures to protect minors.
If you suspect a minor you know is using Jellivo, please notify our support team. We will act promptly.
At Jellivo Responsible Gaming Try following these tips to build healthier habits:
Do not treat gaming as a source of income. Only bet what you can afford to lose.
Decide how much BDT you are willing to spend before you start playing. Once that amount is gone, stop — win or lose.
Set a time limit before you start playing. Use a phone alarm. When it goes off, stop — no exceptions.
Do not jump back into a game right after a big loss. Wait at least 24 hours.
Do not let gaming isolate you from your social life. Make time regularly for family and friends.
Do not game when you are angry, anxious, or feeling down. Only play when you are in a good headspace.
Make it a habit to withdraw some of your winnings. Resist the urge to bet everything again.
Ask yourself the questions below. If most of your answers are "Yes", consider reaching out for help.
Are you spending more on gaming than the budget you planned for?
Do you bet more after a loss, trying to chase back what you have lost?
Have family or friends expressed concern about your gaming habits?
Is gaming affecting your work, studies, or family responsibilities?
Have you taken on debt or borrowed money from others to fund your gaming?
Have you tried to stop playing but been unable to?
Are you turning to gaming to relieve stress or escape from reality?
You are not alone. If you feel that a gaming addiction is causing problems for you or someone you care about, help is available through the following:
At Jellivo, we are committed to ensuring a healthy gaming experience for every user.
Jellivo operates under a license from an international gaming regulatory authority. Adhering to responsible gaming policies is a legal obligation we take seriously.
Our system continuously analyzes gaming patterns. If unusual behavior is detected, an automated alert is sent immediately.
All responsible gaming information, tools, and support are fully available in English.
Limits take effect immediately once set. No waiting, no delays.
Your full gaming history is available in your account, helping you understand your own habits.
At Jellivo, your long-term well-being matters more than short-term revenue.
Protection Tools — Free of Charge
Bangla Support Service
Strict Age Verification